Tell me about the highlights and lowlights of being an entrepreneur
We can start with the lows. Working in corporate America for so long you’re so used to things being taken care of for you, whether that's benefits, retirement plans or your steady bi-weekly or monthly paychecks. It's not too low, but it's a low where you are now doing everything on your own. You have to figure all that out and set up your own plans. Your paychecks can fluctuate week by week or month by month. You set your own goals, versus someone else having goals for you and you trying to meet them. So, I think that that is, I won't say complete lows, but those are just different things that I don't think we really realize going into being on our own.
As far as the highlights for me, I say you get to do what you want to do. You get to follow your dreams and your passions and put your all into it and create your ideal. So, for me that is really important. I get to create my menus of what I want to offer to my clients. I get to set my own goals to say, you know what, this month I need to do this because I want to make this. Not just money, but I want to help out “x” amount of people. So, I think those are my highs that I've experienced lately where it’s just been like I kinda get to do my own thing how I want to do it. Even just time off for how much I want to work, I never experienced that. Before, it was very strict, like you get two weeks’ vacation and that’s just it. So, those have been some really good highs, again another high is that I get to connect with people again. I love having that one-on-one experience. I love saying that now I set two hour appointments for each of my clients because I want to get to know them. I want to connect with them. I want them to come back and we still have conversation that's overflowing from the last session, so those are really big highs for me.
How did the pandemic impact your business?
The pandemic has definitely affected my business because again, I am a one-on-one service and with that service I’m very close to people, I'm less than a foot away. I was already big on sanitation but I’ve just amped it up even higher. It's also shown me value, that I have to see the value of myself and other people will see the value in me. And, whether that’s retention, retaining those people and making them feel comfortable in coming back, and have them say you know what she really does take care of me, she's really clean and on time, [that adds value] to Sydney Taylor Skin. People see that and that's what kept me afloat during this pandemic because if you’re not professional or on time, you can't get pushed to the back and people forget about you or they may not feel comfortable especially with all what's happening with the pandemic and all the social justice and everything that's been happening so I think that that’s been a big thing.
How has your tribe helped you on this journey?
During the pandemic, back in June of this year, with all the riots, I actually had some stuff stolen from me. So, I left the space that I was in where I was servicing people and I was in limbo. I was just like, I don't know if I want to reopen, I just think I want to take a break. I don't know what's happening, you know, we’re in a global pandemic and I was nervous and scared. My tribe was like keep going, keep pushing. Find somewhere to go, sign a lease and make something of Sydney Taylor Skin. And so, if I did not have that extra push or that extra confidence that I had from people standing behind me, I don't think that I would have reopened. I was just so distraught. I was frustrated, but with that push, like I give it all to them, because I would not be open to this day if it wasn't for them.